Front Desk & Guest Experience Specialist

Homegrown Essential Wellness; Town of Smithtown (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Competitive salary

Flexible schedule

Great work‑life balance

Ongoing training

Job summary

Homegrown Essential Wellness in the United States - New York region is seeking a friendly Front Desk Representative to be the first point of contact for clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information, contributing to a smooth and welcoming clinic experience.

The ideal candidate has a cheerful disposition, excellent communication, and computer skills, with the ability to multitask across front‑desk duties while maintaining

Qualifications

• Two or more years of experience as a receptionist or similar role.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi‑tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Communication skills

Multitasking

Customer service

Computer skills

Scheduling software

Receptionist experience

Job description

Homegrown Essential Wellness in the United States - New York region is seeking a friendly Front Desk Representative to be the first point of contact for clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information, contributing to a smooth and welcoming clinic experience.

The ideal candidate has a cheerful disposition, excellent communication, and computer skills, with the ability to multitask across front‑desk duties while maintaining