Front Desk & Guest Experience Specialist

CSS; St. Louis (MO); On-site; USD 28,000 - 38,000; Full time

Job summary

CSS in St. Louis, MO is seeking a courteous Receptionist to be the first point of contact for visitors and callers. You will greet guests, relay messages, and provide information about the company and location hours.

Responsibilities include answering a multi-line phone, scheduling, basic administrative tasks, and maintaining records. Strong communication, professionalism, and MS Office skills are essential; associates degree preferred but not required.

Qualifications

• High School Diploma or equivalent required.
• Associates' Degree preferred.
• 1 year relevant experience required.
• Administrative and clerical procedures and systems.
• Strong written and verbal communication skills.
• Ability to multi-task and adapt to changes in the workflow.

Responsibilities

• Greets visitors in a professional and courteous manner, determines nature and purpose of visit, provides assistance with check-in, and directs visitors to specific destination.
• Operates multi-line phone system to answer, screen and forward calls, and provide information.
• Performs administrative support tasks including proofreading, transcription, calculation, and invoicing.
• Files and maintains records.
• Schedules appointments, and maintains and updates calendars.
• Receives payment and record receipts for services.
• Analyzes data to determine answers to employee questions, customers, suppliers, and public.
• Provides information about company including location of departments, offices, employees, or services provided.

Skills

Professional communication

Multitasking

Customer service

Office software

Education

High School Diploma

Associates' Degree

Tools

MS Office

Job description

CSS in St. Louis, MO is seeking a courteous Receptionist to be the first point of contact for visitors and callers. You will greet guests, relay messages, and provide information about the company and location hours.

Responsibilities include answering a multi-line phone, scheduling, basic administrative tasks, and maintaining records. Strong communication, professionalism, and MS Office skills are essential; associates degree preferred but not required.