Front Desk & Guest Experience Specialist

Mcdonald Automotive; Parker (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive 401k / 401k matching

Medical / Dental / Vision Insurance

Employee Assistance Program(EAP) -free

Health Savings Account

Voluntary Life and AD&D

Employee Discounted Pricing on Parts,

Vehicles, and Service

Job summary

McDonald Automotive in Parker, CO, invites you to join Audi Parker as a customer-facing associate. You will greet showroom visitors, collect basic information, answer questions, and route customers to the appropriate department while maintaining a polished, professional presence.

We value service industry experience and a high school diploma. The role offers competitive benefits, on-site work, and a base pay of $20/hour with incentives for appointment-setting goals and Audi spiff opportunities.

Qualifications

• Demonstrates excellence in customer service in a professional environment.
• Maintains a sophisticated appearance and demeanor.
• High School Diploma or equivalent required.
• Service industry experience is highly encouraged.

Responsibilities

• Greets showroom customers and determines the nature of their visit….Sales or Service
• Obtains and records basic customer demographic information using a dealership sales control system.
• Answers basic customer inquiries and refers more extensive questions to the appropriate person.
• Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting for, or introduces the customer to a salesperson.
• Maintain sales floor appearance
• Ability to remain on your feet for extended periods of time
• Assist with other duties as assigned.
• Follow scheduled hours as needed, defined by your manager.
• Assumes the role of Audi Technologist for Audi Parker and assists with deliveries
• Aids in appointment setting with direction from GM and Sales Managers.
• Aid in assigned projects for marketing, events, and outreach campaigns

Skills

Customer service

Professional appearance

Professional demeanor

Service industry experience

High School Diploma

Education

High School Diploma

Job description

McDonald Automotive in Parker, CO, invites you to join Audi Parker as a customer-facing associate. You will greet showroom visitors, collect basic information, answer questions, and route customers to the appropriate department while maintaining a polished, professional presence.

We value service industry experience and a high school diploma. The role offers competitive benefits, on-site work, and a base pay of $20/hour with incentives for appointment-setting goals and Audi spiff opportunities.