Front Desk & Guest Experience Specialist

Goddard Riverside Community Center; New York (NY); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Employee Assistance Program (EAP)

Flexible Spending Accounts

403B Thrift Retirement Plan

Paid Time Off

Job summary

Goddard Riverside Community Center in New York, NY is looking for a front desk manager to provide exceptional customer service to guests and visitors. The ideal candidate will manage phone calls, ensure visitor protocols, and maintain the reception area.

The position requires at least 3 years of related experience and offers a salary range of $35,000 to $40,000 annually, alongside substantial employee benefits including paid time off and retirement plans.

Qualifications

• 3+ years in a customer service, administrative, or service industry role.
• Ability to lift up to 25 lbs.
• Physical requirements include climbing stairs and standing.

Responsibilities

• Manage front desk and provide customer service.
• Answer or direct incoming calls and messages.
• Ensure all visitors sign in and out.
• Maintain cleanliness of reception area.
• Document all incidents via logbook.

Skills

Strong communication skills

Bilingual

Microsoft Office knowledge

Education

High School Diploma, GED, or 3+ years’ experience

Tools

Multi-phone line

Copier

Scanner

Job description

Goddard Riverside Community Center in New York, NY is looking for a front desk manager to provide exceptional customer service to guests and visitors. The ideal candidate will manage phone calls, ensure visitor protocols, and maintain the reception area.

The position requires at least 3 years of related experience and offers a salary range of $35,000 to $40,000 annually, alongside substantial employee benefits including paid time off and retirement plans.