Front Desk Guest Experience Coordinator - Full-Time

Floyd's 99 Barbershop; Manhattan Beach (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Assistance program

Casual environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Manhattan Beach, CA is hiring a full-time Front Desk Receptionist to join our team. You will be the first point of contact, greeting clients, answering calls, booking appointments, and ensuring a smooth, friendly experience in a fast-paced setting.

We emphasize a fun, relaxed environment with growth opportunities, comprehensive benefits for full-time staff, and a commitment to high-quality service. Join a nationwide brand known for energy and elite styling.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Fast-paced environment experience.
• Excellent phone and in-person communication skills.
• Strong teamwork and willingness to help others.

Responsibilities

• Answer phone calls, respond to questions, and inform customers about services.
• Upsell products or treatments and schedule appointments.
• Provide cost estimates and document staff messages.
• Assist with general cleaning and maintain shop organization.

Skills

Customer service experience

Phone & in-person communication

Team collaboration

Organizational skills

Time management

Confidentiality

Flexible scheduling

Job description

Floyd's 99 Barbershop in Manhattan Beach, CA is hiring a full-time Front Desk Receptionist to join our team. You will be the first point of contact, greeting clients, answering calls, booking appointments, and ensuring a smooth, friendly experience in a fast-paced setting.

We emphasize a fun, relaxed environment with growth opportunities, comprehensive benefits for full-time staff, and a commitment to high-quality service. Join a nationwide brand known for energy and elite styling.