Front Desk & Guest Experience Coordinator

Socket.dev; Saratoga (CA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

ACA benefits for part-time

Job summary

AEG is seeking a part-time Receptionist to manage the front desk, answer the main line, greet visitors, and coordinate mail distribution. The role includes ordering office supplies and coordinating vendor pickups to keep operations running smoothly.

Responsibilities extend to internal communications, show-related documentation, and basic booking support for artist inquiries. Payscale is $18.00 per hour with potential ACA benefits for part-time staff.

Qualifications

• High School Diploma or its equivalency
• 0-2 years of related work experience
• Computer savvy with strong phone skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems
• Must have a friendly, calm, and outgoing demeanor
• Experience in front office operations
• Ability to work with various personalities and to deal with difficult people
• Strong interpersonal, as well as written and verbal communication skills
• Strong time management skills
• Ability to build and maintain relationships
• Interest in the music industry a plus

Responsibilities

• Answer all incoming calls on the main, multi-line system and direct to the appropriate contact, voice mail box and/or handle as needed.
• Greet visitors and guests, notify their contact and escort to destination as needed. Receive and distribute mail to appropriate departments.
• Sign for packages, enter them in the log, and notify recipients.
• Order and maintain office and kitchen supplies. Call outside vendors as needed to service and repair office equipment.
• Assist with internal communications with the Mountain Winery team, such as documentation for show meetings, radio sign in sheets, and check lists for staff.
• Coordinate vendor pickup and drop-off, including FedEx/UPS/USPS.
• May assist with reconciling expense reports: gather and review receipts, enter/submit information into the company software. May assist marketing group with e-cards, e-newsletters and flyers.
• May assist with administrating booking procedures: talk to artist, place holds, calendar artist and make arrangements for ticket sales. Answer any inquiries via social media and website. Assist with settlement information.

Job description

AEG is seeking a part-time Receptionist to manage the front desk, answer the main line, greet visitors, and coordinate mail distribution. The role includes ordering office supplies and coordinating vendor pickups to keep operations running smoothly.

Responsibilities extend to internal communications, show-related documentation, and basic booking support for artist inquiries. Payscale is $18.00 per hour with potential ACA benefits for part-time staff.