Receptionist - Mountain Winery

AEG Presents; Saratoga (CA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Part-time benefits

ACA qualification benefits

Job summary

AEG Presents in Saratoga, CA is seeking a friendly receptionist to manage front desk operations and serve as the first point of contact for the company. You will answer calls, greet visitors, handle mail and packages, and coordinate with vendors to keep the office running smoothly.

The role supports internal communications and light booking-related tasks, with opportunities to engage with the music event landscape. Strong phone skills and professional demeanor are essential.

Qualifications

• High School Diploma or its equivalency.
• 0-2 years of related work experience.
• Computer savvy with strong phone skills.
• Proficient in Microsoft Office Suite; ability to learn required business systems.
• Must have a friendly, calm, and outgoing demeanor.
• Experience in front office operations.
• Ability to work with various personalities and to deal with difficult people.
• Strong interpersonal, as well as written and verbal communication skills.
• Strong time management skills.
• Ability to build and maintain relationships.
• Interest in the music industry a plus.

Responsibilities

• Answer all incoming calls on the main, multi-line system and direct to the appropriate contact, voicemail box, or handle as needed.
• Greet visitors and guests, notify their contact and escort to destination.
• Receive and distribute mail to appropriate departments. Sign for packages, enter them in the log, and notify recipients.
• Order and maintain office and kitchen supplies. Call outside vendors as needed to service and repair office equipment.
• Assist with internal communications with the Mountain Winery team, such as documentation for show meetings, radio sign-in sheets, and check lists for staff.
• Coordinate vendor pickup and drop-off, including FedEx/UPS/USPS.
• May assist with reconciling expense reports: gather and review receipts, enter/submit information into the company software.

Skills

Customer service

Phone etiquette

Interpersonal skills

Microsoft Office

Front desk operations

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Company Information

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Receptionist will be responsible for overseeing the administration of the front desk. The Receptionist will serve as first point of contact for the company by answering the main phone line and greeting all visitors and guests. In addition, this role will order office supplies, coordinate vendor pickup and drop-off, and maintain office equipment maintenance.

Essential Functions

• Answer all incoming calls on the main, multi-line system and direct to the appropriate contact, voice mail box and/or handle as needed. Take messages and communicate to employees. Serve as back-up for other phone lines when office admin staff is on break.
• Greet visitors and guests, notify their contact and escort to destination as needed. Receive and distribute mail to appropriate departments. Sign for packages, enter them in the log, and notify recipients.
• Order and maintain office and kitchen supplies. Call outside vendors as needed to service and repair office equipment.
• Assist with internal communications with the Mountain Winery team, such as documentation for show meetings, radio sign in sheets, and check lists for staff.
• Coordinate vendor pickup and drop-off, including FedEx/UPS/USPS.
• May assist with reconciling expense reports: gather and review receipts, enter/submit information into the company software. May assist marketing group with e-cards, e-newsletters and flyers.
• May assist with administrating booking procedures: talk to artist, place holds, calendar artist and make arrangements for ticket sales. Answer any inquiries via social media and website. Assist with settlement information.

Required Qualifications

• High School Diploma or its equivalency
• 0-2 years Of related work experience
• Computer savvy with strong phone skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems
• Must have a friendly, calm, and outgoing demeanor
• Experience in front office operations
• Ability to work with various personalities and to deal with difficult people
• Strong interpersonal, as well as written and verbal communication skills
• Strong time management skills
• Ability to build and maintain relationships
• Interest in the music industry a plus

PayScale

$18.00

Bonus

This position is not eligible for a bonus under the current bonus plan requirements.

Benefits

Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis ofrace, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

Employer does not offer work visa sponsorship for this position.