Front Desk Guest Experience Concierge

Drury Hotels Company; Brandon (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Company-matched 401(k)

Award-winning workplace

Job summary

Drury Plaza Hotel Tampa is seeking a friendly front desk associate to warmly welcome guests and ensure memorable stays at our Tampa, Florida property. You will handle check-in/check-out, promote programs, and maintain guest records with courtesy and professionalism.

We value detail-oriented communicators who can multitask, handle money accurately, and work independently when needed. Join a team recognized as a great place to work and enjoy hotel discounts and opportunities for growth.

Qualifications

• Warm and friendly manner in interacting with the public.
• Demonstrated attention to detail while handling multiple tasks.
• Familiarity with handling money, making change, and using office machines.
• Ability to speak and receive direction in English.
• Willingness and ability to work alone as scheduled.

Responsibilities

• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk functions including check-in/check-out, promoting programs, maintaining records, cash handling, and guest satisfaction monitoring.
• Assist with breakfast and Kickback service including food prep, setup, guest service, and cleanup.
• Maintain integrity and hospitality to promote Drury culture.
• Provide courteous, friendly guest service with a +1 Service attitude.

Skills

Warm and friendly

Attention to detail

Cash handling

English proficiency

Independent work

Job description

Drury Plaza Hotel Tampa is seeking a friendly front desk associate to warmly welcome guests and ensure memorable stays at our Tampa, Florida property. You will handle check-in/check-out, promote programs, and maintain guest records with courtesy and professionalism.

We value detail-oriented communicators who can multitask, handle money accurately, and work independently when needed. Join a team recognized as a great place to work and enjoy hotel discounts and opportunities for growth.