Front Desk & Guest Experience Associate

Brookdale Senior Living in; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k)

Assistance program

Employee discounts

Referral program

Early wage access

Voluntary benefits

Tuition reimbursement

Job summary

Brookdale Senior Living is hiring a Receptionist at a Houston community to welcome visitors, route calls, and handle mail while supporting basic clerical duties. The role includes responding to resident emergencies per protocol and upholding Brookdale’s standards as a drug-free workplace.

The position emphasizes courteous guest service, accurate visitor logs, and collaboration with staff to ensure smooth daily operations in a senior living setting.

Qualifications

• Greet visitors entering the community, answer questions, sign guest sheets, and direct phone calls to residents and staff.
• Sort, deliver and collect mail, and may perform basic office/clerical tasks and maintain logs.
• Respond to resident emergencies by following community protocol.

Responsibilities

• Greet visitors and direct phone calls to residents and staff.
• Manage mail and visitor logs; assist with basic office tasks.
• Respond to resident emergencies according to community protocol.

Skills

Visitor greeting

Phone etiquette

Mail handling

Clerical skills

Job description

Brookdale Senior Living is hiring a Receptionist at a Houston community to welcome visitors, route calls, and handle mail while supporting basic clerical duties. The role includes responding to resident emergencies per protocol and upholding Brookdale’s standards as a drug-free workplace.

The position emphasizes courteous guest service, accurate visitor logs, and collaboration with staff to ensure smooth daily operations in a senior living setting.