Front Desk & Guest Experience Agent - On-Demand Pay

General Hotels Corporation; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

401(k) with Company Match

Earned Wage Access ('On-Demand Pay')

Company Paid Employee Assistance Program

Job summary

General Hotels Corporation is hiring a Front Desk Agent at Crowne Plaza Indianapolis Airport. This role involves creating memorable first impressions and delivering exceptional guest experiences. You'll welcome guests, assist with reservations, process payments, and collaborate with various departments to ensure guest satisfaction.

Successful candidates will have previous customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment. Join a company committed to hospitality excellence since 1962, with competitive benefits and a focus on professional growth.

Qualifications

• Previous customer service experience required.
• Strong communication and interpersonal skills.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Complete guest check-ins and check-outs efficiently.
• Handle guest concerns professionally.

Skills

Customer service experience

Communication skills

Interpersonal skills

Multitasking

Organization

Problem-solving abilities

Attention to detail

Professional appearance

Job description

General Hotels Corporation is hiring a Front Desk Agent at Crowne Plaza Indianapolis Airport. This role involves creating memorable first impressions and delivering exceptional guest experiences. You'll welcome guests, assist with reservations, process payments, and collaborate with various departments to ensure guest satisfaction.

Successful candidates will have previous customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment. Join a company committed to hospitality excellence since 1962, with competitive benefits and a focus on professional growth.