Front Desk Greeter/ Coordinator

Paul Mitchell Schools; Annapolis (MD); On-site; USD 20,664 - 27,552; Part time

Job summary

A beauty education provider in Annapolis is seeking a part-time Service Desk Coordinator. The ideal candidate must have experience in guest service and sales, excellent communication skills, and the ability to create extraordinary experiences for guests. The role involves mentoring Future Professionals and ensuring a smooth guest service flow. You will work nights with no weekend requirements. Join a growing organization dedicated to beauty education.

Qualifications

• Experience in guest service and sales is essential.
• Must be able to handle high-volume phone calls.
• Strong communication and teamwork skills are required.

Responsibilities

• Create extraordinary experiences for service guests.
• Act as a guest service mentor to Future Professionals.
• Support a smooth guest service flow in the clinic classroom.

Skills

Guest service experience

Sales experience

Excellent organization skills

Coaching skills

Communication skills

Teamwork

Job description

Temple Annapolis, a Paul Mitchell Partner School, is seeking a part-time qualified Service Desk Coordinator to join our team! With over one hundred schools nationwide, Paul Mitchell Schools is growing faster than ever.

You must be able to work nights. NO WEEKENDS NEEDED!!!

The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. Must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful sales experience and guest service experience. Must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect.

This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.

Skills/Competencies Required

• Experience in guest service
• Excellent organization, coaching, and communication skills
• Skills in supervision, teamwork, documentation, and return on investment
• Solid work history with verifiable references
• Passion for the beauty industry
• Honesty and professionalism
• Experience in handling high-volume phone calls preferred

Temple Annapolis is an equal opportunity employer.