Front Desk Clerk & Laundry attendant Graveyard Part Time 2 Days

Econo Lodge Ellensburg Near University; Ellensburg (WA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Free uniforms

Career advancement opportunities

Competitive compensation

Job summary

Econo Lodge Ellensburg Near University is seeking a positive, friendly Front Desk Agent to assist guests with check-in/check-out, issue keys, and process payments. You will coordinate with housekeeping, answer guest inquiries, and handle paperwork promptly.

The role requires weekend availability and a flexible schedule, strong communication, and a customer-focused approach to deliver exceptional service to hotel guests.

Qualifications

• Friendly and outgoing personality.
• Familiarity with hospitality industry standards.
• Proficient in English; knowledge of other languages is a plus.
• Computer literacy.
• Able to resolve issues with a customer-focused orientation.
• Able to lift 30 pounds.

Responsibilities

• Monitor knowledge of hotel operations and activities.
• Take reservations and answer questions via phone, email, and in-person.
• Build rapport with guests and identify their needs through friendly conversation and open-ended questions.
• Describe the features and amenities of guest rooms.
• Ensure compliance with health and quality standards.

Skills

Friendly and outgoing personality

Hospitality industry knowledge

Proficient in English

Computer literacy

Customer-focused problem solving

Ability to lift 30 pounds

Job description

Benefits

• Flexible schedule
• Free uniforms

Benefits/Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation

Job Summary

We are seeking a positive, friendly employee that has to have Weekend availability and Flexible schedulable and provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities

• Monitor the maintain knowledge of hotel operations and activities
• Take reservations and answer questions via phone, email, and in-person
• Build rapport with guests and identify their needs through friendly conversation and open-ended questions
• Describe the features and amenities of guest rooms
• Ensure compliance with health and quality standards

Qualifications

• Friendly and outgoing personality
• Familiarity with hospitality industry standards
• Proficient in English; knowledge of other languages is a plus
• Computer literacy
• Able to resolve issues with a customer-focused orientation
• Able to lift 30 pounds