Front Desk - Facilities Operator

Itron, Inc.; Liberty Lake (WA); On-site; USD 21,848 - 51,150; Full time

Benefits offered by this job

Hybrid work schedule

Employee stock purchase program

Job summary

Itron, Inc. seeks a Facilities Operator at its Liberty Lake site to serve as the welcoming front-desk contact and to support daily facility operations, administrative processes, and supplier coordination.

The role requires collaboration with Facilities, Procurement, and Finance, with a focus on accuracy, organization, and efficiency in a dynamic environment.

Qualifications

• Experience in facilities, administrative, or office operations roles.
• Strong organizational and multitasking abilities with high accountability.
• Customer-centric approach and excellent communication.

Responsibilities

• Serve as the primary front-desk contact for visitors, employees, and vendors.
• Manage daily front-desk operations including guest check-in and inquiries.
• Coordinate cafeteria services and vendor interactions.
• Provide general office administration and workspace readiness.
• Plan and support meetings and site communications.
• Create and manage purchase orders and track progress.
• Receive, reconcile and process invoices with Accounts Payable.
• Support supplier onboarding and maintenance with procurement.
• Maintain regulatory-compliant financial documentation.

Skills

Organizational skills

Multitasking

Customer-focused communication

Cross-functional collaboration

Prioritization

Problem-solving

Independence

Attention to detail

Tools

Microsoft Office

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. The Facilities Operator serves as the primary front‑desk point of contact for the Liberty Lake site while supporting daily facility operations, administrative processes, and supplier coordination.

Duties & Responsibilities

• Serve as the primary, customer‑focused point of contact for visitors, employees, and vendors, ensuring a welcoming and inclusive front‑desk experience.
• Manage daily front‑desk operations including guest check‑in, badging, and general inquiries.
• Coordinate cafeteria‑related services and vendor interactions, maintaining strong collaborative relationships.
• Provide general office administration support: communications, supplies, and workspace readiness.
• Plan and support meetings, events, and site communications in a collaborative and organized manner.
• Create and manage Purchase Orders (POs) and ensure accurate tracking through completion.
• Receive, reconcile, and process invoices; partner with Accounts Payable to resolve discrepancies efficiently.
• Respond to system workflows in a timely and organized manner.
• Process Capital Authorization Requests (CARs) and Service Job Contract (SJC) POs and invoices.
• Support supplier onboarding, setup, and maintenance, ensuring compliance and strong vendor partnerships.
• Partner with Procurement on Statements of Work (SOWs) and contracts to enable business continuity.
• Maintain financial documentation aligned with company standards and regulatory requirements.
• Provide dedicated operational and financial support to Real Estate leadership.
• Coordinate facilities activities such as workspace setup, cubicle moves, and lab space adjustments with an agile approach.
• Partner with internal teams to support building cleanups and material coordination.
• Manage vendor relationships, including landscapers, janitorial services, shipping providers, and office suppliers, seeking innovative cost‑saving opportunities.
• Order and maintain inventory of janitorial and shipping supplies.
• Support compliance activities including permits, inspections, and safety requirements.
• Identify and implement continuous improvement opportunities across facility services and operations.
• Support sustainability initiatives through Envizi system updates and data tracking.
• Assist with environmental and facilities reporting requirements as needed.
• Collaborate across departments to provide operational and administrative support with an "assist wherever needed" mindset.
• Contribute to continuous improvement initiatives that enhance efficiency, scalability, and the overall employee experience.
• Perform additional duties as assigned in support of business needs.

Required Skills & Experience

• 2+ years of experience in facilities, administrative, or office operations roles.
• Strong organizational and multitasking abilities with a high level of accountability and attention to detail.
• Demonstrated customer‑centric approach with excellent communication and interpersonal skills.
• Ability to collaborate effectively with cross‑functional partners including Facilities, Procurement, and Finance.
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams).
• Ability to prioritize work, manage competing deadlines, and operate independently in a dynamic environment.
• Strong problem‑solving mindset with an agile and proactive approach to challenges.

Preferred Skills & Experience

• Experience with procurement processes, including Purchase Orders and invoice management.
• Familiarity with ERP or financial systems (e.g., Oracle).
• Experience supporting vendor management and supplier onboarding processes.
• Exposure to sustainability reporting or environmental data tracking systems (e.g., Envizi).
• Experience in a technology‑driven or Utilities & Energy environment.
• Interest in continuous improvement, innovation, and process optimization within facilities operations.

Physical Demands

No physical requirements information available. This is a safety‑sensitive role.

Benefits and Compensation

• Competitive benefit package including financial, social, health and wellbeing programs; paid vacation; 401(k) matching; employee stock purchase program; hybrid work schedule.
• Liberty Lake, WA: Base salary $15.86 – $37.13 per hour.

Equal Opportunity Statement

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1‑800‑635‑5461 or email [e-mail].