Front Desk - Facilities Operations

Itron, Inc.; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k matching

Employee stock purchase program

Paid vacation

Health benefits

Wellbeing programs

Job summary

Itron, Inc. in Austin, TX is seeking a Front Desk - Facilities Operator to be the first point of contact for employees, visitors, suppliers, and partners.

You will support day-to-day facility operations, coordinate vendor interactions for meetings, and assist with workplace activities to create a welcoming experience. The role partners with Facilities, Procurement, Finance (Accounts Payable), Real Estate, and site leadership to ensure accurate administrative processes while fostering an

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience in administrative support, facilities coordination, or related field.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Serve as the primary point of contact for visitors, employees, contractors, and suppliers; manage front desk operations, check-in, badging, and inquiries.
• Process POs, invoices, and coordinate with Accounts Payable; support CARs and SOWs.
• Coordinate facility activities, vendor relationships, and office supply management; support meetings and events.
• Provide general administrative and operational support to the Facilities team and collaborate across departments.

Skills

Administrative support

Facilities coordination

Customer service

Multitasking

Microsoft Office

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office Suite

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

The Front Desk - Facilities Operator serves as the first point of contact for employees, visitors, suppliers, and business partners while supporting day-to-day facility operations, administrative processes, and supplier coordination. This role helps create a welcoming, inclusive, and customer-focused workplace experience while ensuring efficient facility operations, strong cross-functional collaboration, and accurate financial processing. Working closely with Facilities, Procurement, Finance (Accounts Payable), Real Estate, and site leadership, this individual demonstrates accountability, agility, innovation, authenticity, and collaboration to support business operations within a technology-driven Utilities & Energy organization.

Duties & Responsibilities:

• Front Desk & Workplace Experience Serve as the primary point of contact for visitors, employees, contractors, and suppliers, providing a professional, inclusive, and customer-centred experience. Manage front desk operations, including visitor check-in, badging, and responding to general inquiries. Coordinate food service support and vendor interactions for meetings, events, and workplace activities. Assist with general office administration and daily workplace operations. Support site communications, meeting logistics, and employee engagement activities as needed. Foster a welcoming, respectful, and collaborative environment for all employees and guests.
• Procurement, Finance & Systems Support Create and manage Purchase Orders (POs) through completion while ensuring accuracy and timely processing. Receive, reconcile, and track invoices; partner with Accounts Payable to resolve discrepancies and payment issues. Respond promptly to system workflows and approval processes. Process and manage Capital Authorization Requests (CARs), Service Job Contract (SJC) purchase orders, and related invoices. Support supplier onboarding, setup, and maintenance of supplier records. Collaborate with Procurement teams on Statements of Work (SOWs), contracts, and supplier documentation. Maintain financial records and documentation in compliance with company policies and procedures. Provide dedicated administrative support to Real Estate leadership, including CAR processing, PO creation, invoice tracking, and supplier setup. Demonstrate accountability and attention to detail when handling financial and procurement-related transactions.
• Facilities & Vendor Coordination Coordinate facility‑related activities, including workspace setup, cubicle moves, and office reconfigurations. Assist with building cleanups, material organization, and workplace maintenance activities. Manage vendor relationships and coordinate service requests to support a safe, efficient, and productive workplace. Order, track, and maintain office and facility supply inventory levels. Partner with internal stakeholders and external suppliers to ensure high-quality service delivery. Identify opportunities for process improvements and contribute innovative solutions that enhance workplace operations.
• General Administrative & Operational Support Provide administrative and operational support to the Facilities team. Collaborate across departments to support business objectives and site initiatives. Demonstrate flexibility and an "assist wherever needed" mindset to meet changing business needs. Support continuous improvement efforts focused on operational excellence, workplace experience, and customer satisfaction. Perform other duties and special projects as assigned.

Required Skills & Experience:

• High school diploma, GED, or equivalent combination of education and experience.
• Minimum of 2 years of experience in administrative support, facilities coordination, office operations, hospitality, workplace services, or a related field.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
• Excellent customer service and interpersonal skills with a customer-centric approach.
• Strong verbal and written communication skills.
• Ability to collaborate effectively with diverse teams, suppliers, and business partners.
• Demonstrated attention to detail and commitment to accuracy in administrative and financial processes.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Ability to work independently, exercise sound judgment, and maintain accountability for assigned responsibilities.
• Commitment to fostering an inclusive, respectful, and welcoming workplace environment.

Preferred Skills & Experience:

• Associate's degree in related field or equivalent experience.
• Experience supporting facilities, workplace services, real estate, procurement, or office management functions.
• Experience creating and managing purchase orders, invoices, supplier records, or other procurement-related processes.
• Experience working with Accounts Payable or financial transaction workflows.
• Knowledge of Oracle ERP or similar enterprise resource planning and financial systems.
• Experience coordinating vendors, contractors, and workplace service providers.
• Understanding of facility operations, workplace standards, and office support best practices.
• Demonstrated ability to identify process improvements and implement innovative solutions.
• Experience working within a technology company serving Utilities & Energy customers.

Physical Requirements:

No physical requirements information available. This is a safety sensitive role.

Benefits Info:

• This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, and more!

The successful candidate's starting wage will be determined based on permissible, non‑discriminatory factors such as skills and experience.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees.

Itron is proud to be an Equal Opportunity Employer.

If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [e-mail].

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live.

Join us as we create a more resourceful world: www.itron.com

Our broad solution portfolio allows our customers to better manage energy and water for a sustainable future. Our innovative, next‑generation utility and smart‑city solutions help build resilient communities around the world. You can build your career here and do work that truly matters. Learn more about Itron here.

5000+ global employees Products and solutions deployed in 100+ countries Headquarters: Liberty Lake, Washington, USA Publicly traded: ITRI ESG goals and achievements Award‑winning workplace Inclusion‑first work culture Commitment to employee growth and development: iGrow program Employee resource groups*: iBelong program Paid internships, co‑op and apprenticeships Generous and flexible paid time off* *Variable by location or position Hear from our Employees @ Itron Careers Your safety and trust are important to us. We want to make you aware of an increase in fraudulent activity targeting job seekers. Learn more Itron is proud to be an Equal Opportunity, Affir...