Front Desk & Facilities Coordinator

THRIVE Wellness and Recovery Inc; City of Watertown (NY); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

THRIVE Wellness and Recovery Inc. in Watertown, NY, is seeking an administrative assistant to support daily operations at the 482 Black River Parkway building. You will screen calls, assist guests, and direct employees as needed.

The role requires excellent communication, reliability, and the ability to manage mail, supplies, and vendor coordination while upholding confidentiality and HIPAA standards.

Competenze

• Screen calls, greet guests, and direct visitors to staff.
• Maintain lobby and reception area in professional condition.
• Sort mail and handle packages and couriers.
• Assist vendors and keep records of supplies and services.
• Ensure confidentiality and HIPAA compliance.

Mansioni

• Operate multi-line phone systems to screen and route calls.
• Greet clients, vendors, and guests warmly as they arrive, set a professional tone, and announce their arrival to staff.
• Escort guests to meeting rooms or inform staff when appointments are running behind.
• Place calls to various vendors for supply, shredding, and maintenance needs.
• Receive, sort, and distribute incoming mail, packages, and couriers, as well as handle outgoing post.
• Perform general clerical duties such as filing documents, photocopying, scanning, printing, and data entry.
• Keep the lobby and reception area tidy, restock stationery, and reorder office supplies.
• Maintain building access and occupant information, including updating office name plaques, mailboxes, directories, and other facility identification as needed.
• Serve as a point of contact for building-related requests, coordinating with internal departments and external vendors to ensure timely completion of building needs.
• Perform other facility operations and administrative support duties as assigned to ensure the efficient operation of agency buildings.
• Maintain professional language and actions at all times with patients, visitors and staff.
• Be sensitive and responsible to public relations within the community.
• Attend staff meetings, in-service and conference/trainings as assigned.
• Special Projects as assigned.
• Maintain Standards that apply to Confidentiality and 42 CFR/HIPAA.
• Performs other duties as assigned or that may develop.

Conoscenze

Phone screening

Guest assistance

Mail handling

Data entry

Clerical duties

Customer service

Formazione

High School Diploma

CPR and First Aid certification

Descrizione del lavoro

THRIVE Wellness and Recovery Inc. in Watertown, NY, is seeking an administrative assistant to support daily operations at the 482 Black River Parkway building. You will screen calls, assist guests, and direct employees as needed.

The role requires excellent communication, reliability, and the ability to manage mail, supplies, and vendor coordination while upholding confidentiality and HIPAA standards.