Front Desk Experience Specialist

Honey Creek Heights Senior Living; West Allis (WI); On-site; USD 28,000 - 38,000; Full time

Job summary

The Pennant Group, Inc. is seeking a Full Time Receptionist to greet visitors, answer calls, and maintain a professional reception area at Honey Creek Heights Senior Living. The role involves handling mail, directing guests, and supporting administrative tasks with a courteous, customer-focused approach.

The position requires strong English skills, computer literacy, and the ability to learn new software. Workplace values emphasize service, teamwork, and community engagement.

Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephonesystem.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e-mail.
• Preferred- High School diploma or GED.

Responsibilities

• Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner.
• Maintains a clean and neat reception area.
• Greets visitors and directs them to the appropriate area or personnel.
• Operates paging/telephone system and answers calls in a professional manner.
• Takes detailed messages and relays promptly to the right person.
• Prepares outgoing mail and sorts incoming mail for distribution.

Skills

English language proficiency

Education

High School diploma or GED

Tools

Computer

Copier

Postage meter

Fax machine

Intercom

Telephone system

Job description

The Pennant Group, Inc. is seeking a Full Time Receptionist to greet visitors, answer calls, and maintain a professional reception area at Honey Creek Heights Senior Living. The role involves handling mail, directing guests, and supporting administrative tasks with a courteous, customer-focused approach.

The position requires strong English skills, computer literacy, and the ability to learn new software. Workplace values emphasize service, teamwork, and community engagement.