Full Time Receptionist

Honey Creek Heights Senior Living; West Allis (WI); On-site; USD 28,000 - 38,000; Full time

Job summary

The Pennant Group, Inc. is seeking a Full Time Receptionist to greet visitors, answer calls, and maintain a professional reception area at Honey Creek Heights Senior Living. The role involves handling mail, directing guests, and supporting administrative tasks with a courteous, customer-focused approach.

The position requires strong English skills, computer literacy, and the ability to learn new software. Workplace values emphasize service, teamwork, and community engagement.

Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephonesystem.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e-mail.
• Preferred- High School diploma or GED.

Responsibilities

• Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner.
• Maintains a clean and neat reception area.
• Greets visitors and directs them to the appropriate area or personnel.
• Operates paging/telephone system and answers calls in a professional manner.
• Takes detailed messages and relays promptly to the right person.
• Prepares outgoing mail and sorts incoming mail for distribution.

Skills

English language proficiency

Education

High School diploma or GED

Tools

Computer

Copier

Postage meter

Fax machine

Intercom

Telephone system

Job description

We arecurrently seeking aFull Time Receptionist to join our team of dedicated professionals who want to make a difference in the lives of ourpatients,residents, theirfamiliesand our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

Schedule:

Thursday 4pm to 9pm

Friday 4pm to 9pm

Saturday 8am to 9pm

Sunday 8am to 9pm

If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.

About the Opportunity

Welcomesvisitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.

Critical Success Factors

• Provides a welcoming environment for residents, staff, and all visitors.

• Maintains up-to-date knowledge of the services provided.

• Greets visitors courteously and directs them to theappropriate areaor personnel and answers routine questions.

• Operates paging/telephone system asrequired. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.

• Takesdetailed messages whenappropriateand ensures that messages are relayed promptly to the intended person.

• Ensuresthat the reception areas are clean, neat, and inviting.

• Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.

Preferred Qualifications

• Must be able to read, write, speak, and understand the English language.

• Must be capable of operatingcomputer,copier, postagemeter, faxmachine,intercomand telephonesystem.

• Must be capable and comfortable learning and using new computer operating systems, word processing,spreadsheetsand e- mail.

• Preferred- High School diploma or GED.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.