Front Desk & Events Coordinator – Conference Center

Lancaster-Lebanon IU13; Harrisburg (Dauphin County); On-site; USD 48,000 - 52,000; Full time

Job summary

Lancaster-Lebanon IU13 is seeking a Customer Service Representative/Conference Center Receptionist to serve as the friendly, professional first point of contact for visitors and event attendees. You will help manage phones, email, and other communications and support conference center activities and logistics.

The ideal candidate has a high school diploma or GED and at least two years of relevant experience, strong interpersonal and communication skills, and the ability to multitask under

Qualifications

• Education: High school diploma or GED.
• Experience: Minimum of 2 years' relevant experience.
• Strong interpersonal and customer service skills.
• Professional phone etiquette and clear written/verbal communication.

Responsibilities

• Greet visitors and guests and manage reception area.
• Handle incoming communications (phone, email) and direct inquiries.
• Assist with conference center activities and logistics and related administrative tasks.

Skills

Interpersonal skills

Customer service

Phone etiquette

Time management

Multitasking

Organization

Education

High school diploma or GED

Tools

Microsoft O365

MS Teams

OneDrive

SharePoint

VOIP systems

Record management databases

Job description

Lancaster-Lebanon IU13 is seeking a Customer Service Representative/Conference Center Receptionist to serve as the friendly, professional first point of contact for visitors and event attendees. You will help manage phones, email, and other communications and support conference center activities and logistics.

The ideal candidate has a high school diploma or GED and at least two years of relevant experience, strong interpersonal and communication skills, and the ability to multitask under