Conference Center Front Desk & Guest Services Specialist

Lancaster-Lebanon IU13; Harrisburg (Dauphin County); On-site; USD 39,996 - 53,963; Full time

Job summary

Lancaster-Lebanon IU13 seeks a Conference Center Receptionist/Customer Service Representative in a full-time role. You will be the first point of contact for visitors and attendees, ensuring smooth receptionist operations and handling calls and emails.

You will support Conference Center activities and PaTTAN initiatives, performing admin tasks with a focus on professionalism, organization, and excellent customer service.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of relevant experience.
• Excellent interpersonal and customer service skills.
• Strong phone etiquette and written communication.

Responsibilities

• Serve as first point of contact for visitors and attendees.
• Manage incoming communications via phone and email.
• Support conference center activities and logistics.
• Perform daily receptionist operations and administrative tasks.

Skills

Interpersonal skills

Customer service

Time management

Multitasking

Stress management

Attention to detail

Phone etiquette

Organization

Education

High school diploma or GED

Tools

Microsoft Office 365

MS Teams / OneDrive / SharePoint

VOIP telecoms

Record management databases

Job description

Lancaster-Lebanon IU13 seeks a Conference Center Receptionist/Customer Service Representative in a full-time role. You will be the first point of contact for visitors and attendees, ensuring smooth receptionist operations and handling calls and emails.

You will support Conference Center activities and PaTTAN initiatives, performing admin tasks with a focus on professionalism, organization, and excellent customer service.