Front Desk Dental Coordinator

Rising Tide Dental Partners; Honolulu (HI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Rising Tide Dental Partners is seeking a talented Dental Treatment Coordinator / Front Office Receptionist to join their team in Honolulu, Hawaii. You will be responsible for greeting patients, managing appointments, and providing exceptional service. The ideal candidate will have a strong background in patient service and be skilled in office management.

Enjoy competitive compensation, a comprehensive benefits package, and opportunities for professional growth. Join a vibrant team culture that values collaboration and success!

Qualifications

• Strong background in patient service, creating positive experiences.
• Previous experience as a dental treatment coordinator preferred.
• Ability to work collaboratively within a team.

Responsibilities

• Greet patients and assist with inquiries.
• Present personalized treatment options.
• Coordinate patient appointments and maintain records.
• Provide exceptional patient service.

Skills

Patient service background

Familiarity with dental terminology

Proficiency in office management

10-key typing skills

Job description

Overview

At Dental Care of Pearlridge we don't just provide dental care; we create exceptional experiences. Our passionate team is dedicated to transforming smiles and enhancing lives, and we're on the lookout for a talented Dental Treatment Coordinator / Front Office Receptionist to join our family.

We seek a dedicated and detail-oriented individual who will play a crucial role in ensuring that patients receive the highest level of service and care. This position involves checking in patients, verifying insurances, making confirmation calls, providing exceptional customer service, managing patient interactions, and supporting the overall operational efficiency of our practice. The front desk receptionist will work closely with the front office team and healthcare providers to facilitate seamless communication and care delivery.

What You'll Do

• Greet patients warmly and assist them with inquiries regarding scheduled appointments, pending treatment, and next visits.
• Develop and present clear, personalized treatment options that inspire confidence.
• Offer clear and affordable financing options to ensure treatment is accessible for all patients.
• Coordinate patient appointments, ensuring efficient scheduling and follow-up.
• Prepare and maintain accurate patient records, including care plans and medical histories.
• Utilize dental terminology to communicate effectively with healthcare professionals and patients.
• Assist in developing treatment plans tailored to individual patient needs.
• Manage office tasks such as clerical duties, filing, and maintaining organized records.
• Process patient information with accuracy using 10‑key typing skills for data entry.
• Support coding processes for insurance claims and billing purposes.
• Provide exceptional patient service by addressing concerns promptly and professionally.

What You'll Bring

• A strong background in patient service, focused on creating positive experiences for individuals seeking care.
• Previous experience as a dental treatment coordinator or in a similar role within a healthcare setting is preferred.
• Familiarity with dental terminology to ensure clear communication regarding treatments and procedures.
• Proficiency in office management practices, demonstrating organizational skills that enhance operational efficiency.
• Ability to work collaboratively within a team while effectively managing individual responsibilities.

Why You'll Love Working Here

• Competitive Compensation: Enjoy a salary that reflects your skills and experience, along with a comprehensive benefits package.
• Career Growth: We invest in your future with opportunities for professional development and continuing education.
• Vibrant Team Culture: Join a supportive, friendly team that celebrates success and fosters collaboration.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule

• 12-hour shift
• 8-hour shift
• Rotating shift
• Weekends as needed

Job Type: Full-time

Ready to make a difference? If you’re passionate about patient care and eager to be part of an inspiring team, we want to hear from you. Apply today!