Front Desk Dental Coordinator

Rising Tide Dental Partners; Aiea (HI); On-site; USD 42,000 - 56,000; Full time

Job summary

Dental Care of Pearlridge seeks a Dental Treatment Coordinator / Front Office Receptionist to join our family. You will check in patients, verify insurances, make confirmation calls, provide exceptional customer service, and support the efficiency of our practice.

Greet patients, present treatment options, coordinate appointments, maintain records, and assist with insurance coding and billing. A collaborative team player who communicates clearly with patients and healthcare professionals will

Qualifications

• Strong background in patient service and creating positive experiences.
• Experience as a dental treatment coordinator or in a similar healthcare role preferred.
• Familiarity with dental terminology for clear communication.
• Proficiency in office management to enhance operational efficiency.
• Ability to work collaboratively within a team.

Responsibilities

• Greet patients warmly and assist with inquiries regarding appointments, treatments, and next visits.
• Develop and present clear, personalized treatment options.
• Offer financing options to help patients access care.
• Coordinate patient appointments and follow-ups.
• Prepare and maintain accurate patient records, including care plans.
• Use dental terminology to communicate with professionals and patients.
• Assist in developing treatment plans tailored to patient needs.
• Handle clerical duties and maintain organized records.
• Perform 10-key data entry for patient information.
• Support coding for insurance claims and billing.
• Provide exceptional patient service by addressing concerns promptly.

Skills

Patient service

Dental treatment coordination

Dental terminology

Office management

Team collaboration

Job description

Overview

At Dental Care of Pearlridge we don't just provide dental care; we create exceptional experiences! Our passionate team is dedicated to transforming smiles and enhancing lives, and we're on the lookout for a talented Dental Treatment Coordinator / Front Office Receptionist to join our family. We seek a dedicated and detail-oriented individual who will play a crucial role in ensuring that patients receive the highest level of service and care. This position involves checking in patients, verifying insurances, making confirmations calls, providing exceptional customer service, managing patient interactions, and supporting the overall operational efficiency of our practice. The front desk receptionist will work closely with the front office team and healthcare providers to facilitate seamless communication and care delivery.

What You'll Do

• Greet patients warmly and assist them with inquiries regarding scheduled appointments, pending treatment, next visits.
• Develop and present clear, personalized treatment options that inspire confidence.
• Offer clear and affordable financing options to ensure treatment is accessible for all patients.
• Coordinate patient appointments, ensuring efficient scheduling and follow-up.
• Prepare and maintain accurate patient records, including care plans and medical histories.
• Utilize dental terminology to communicate effectively with healthcare professionals and patients.
• Assist in developing treatment plans tailored to individual patient needs.
• Manage office tasks such as clerical duties, filing, and maintaining organized records.
• Process patient information with accuracy using 10-key typing skills for data entry.
• Support coding processes for insurance claims and billing purposes.
• Provide exceptional patient service by addressing concerns promptly and professionally.

What You'll Bring

• A strong background in patient service, focused on creating positive experiences for individuals seeking care.
• Previous experience as a dental treatment coordinator or in a similar role within a healthcare setting is preferred.
• Familiarity with dental terminology to ensure clear communication regarding treatments and procedures.
• Proficiency in office management practices, demonstrating organizational skills that enhance operational efficiency.
• Ability to work collaboratively within a team while effectively managing individual responsibilities.

Why You'll Love Working Here

• Competitive Compensation: Enjoy a salary that reflects your skills and experience, along with a comprehensive benefits package.
• Career Growth: We invest in your future with opportunities for professional development and continuing education.
• Vibrant Team Culture: Join a supportive, friendly team that celebrates success and fosters collaboration.