Front Desk & Data Support Specialist

State-of-Delawar; Georgetown (DE); On-site; USD 38,000 - 46,000; Full time

Job summary

State of Delaware is seeking an Office Associate to provide general office support for agency operations. You will perform essential functions with close supervision, delivering strong customer service, managing files, and handling data with automated systems.

Responsibilities include greeting visitors, answering calls, data entry, filing, scheduling, and preparing routine reports. Applicants should have coursework or experience in office support and data collection, with a focus on accuracy and

Qualifications

• Coursework, training, and/or work experience in performing office support work.
• Experience in data collection, compiling data from multiple sources.
• Experience in maintaining, filing, tracking, and retrieving documents and data.

Responsibilities

• Delivers excellent customer service in-person, electronically, or by written communication.
• Greets visitors, directs calls, and may support as part of a call center or front desk.
• Processes data using automated information systems to enter, update, modify, delete, retrieve, and report.
• Sorts, codes, scans, uploads, logs, and indexes data and information.
• Files, tracks, and retrieves physical, electronic, and digital documents and data.
• Creates and maintains filing systems and handles purging and disposal of records.
• Schedules meetings, hearings, and appointments and may assist with travel arrangements.
• Collects and compiles data to prepare reports and maintain records such as call logs and census sheets.
• Performs other related duties as required.

Skills

Customer service

Data entry

Records management

Communication

Education

Office support coursework

Data collection experience

Record keeping experience

Tools

Office equipment

Automated information systems

Database software

Job description

State of Delaware is seeking an Office Associate to provide general office support for agency operations. You will perform essential functions with close supervision, delivering strong customer service, managing files, and handling data with automated systems.

Responsibilities include greeting visitors, answering calls, data entry, filing, scheduling, and preparing routine reports. Applicants should have coursework or experience in office support and data collection, with a focus on accuracy and