Front Desk & Data Entry Specialist

United Trading Group; Salt Lake City (UT); On-site; USD 22,000 - 41,000; Full time

Benefits offered by this job

Full benefits package

Job summary

The Board of Pardons and Parole is seeking an Office Specialist II to provide clerical support and front desk coverage in a full-time role based in Salt Lake City. The position runs Monday through Friday, 9 AM to 5 PM, with in-office work and a strong emphasis on accuracy in data entry.

The role requires excellent listening, reading, and communication skills, along with the ability to manage time, handle confidential information, and provide courteous service to the public and agencies.

Qualifications

• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to read and understand information and ideas presented in writing.
• The ability to communicate information and ideas in speaking so others will understand.
• The ability to communicate information and ideas in writing so others will understand.
• The ability to tell when something is wrong or is likely to go wrong and recognize problems.
• The ability to apply general rules to specific problems to produce answers that make sense.
• High attention to detail and ability to follow procedures.
• Ability to provide courteous customer service and handle sensitive information discreetly.

Responsibilities

• Serve at reception and greet visitors, answer calls, relay messages and direct inquiries.
• Enter and retrieve data from agency databases (Court X-change, O-Track).
• Review data for accuracy and maintain filing and records.
• Scan, collate, and distribute documents and materials.
• Provide information to authorized agencies and respond to questions or complaints.
• Maintain reception area, supplies, and security controls; issue visitor badges as needed.
• Adhere to confidentiality and safety procedures in all interactions.
• Support general office duties and front desk coverage as needed.

Skills

Listening skills

Reading comprehension

Verbal communication

Written communication

Attention to detail

Problem recognition

Time management

Customer service

Discretion with confidential info

Proficiency with office software

Tools

Court X-change

O-Track

Job description

The Board of Pardons and Parole is seeking an Office Specialist II to provide clerical support and front desk coverage in a full-time role based in Salt Lake City. The position runs Monday through Friday, 9 AM to 5 PM, with in-office work and a strong emphasis on accuracy in data entry.

The role requires excellent listening, reading, and communication skills, along with the ability to manage time, handle confidential information, and provide courteous service to the public and agencies.