Front Desk & Customer Service Coordinator

ENDEAVORS; Honolulu (HI); On-site; USD 42,000 - 54,000; Full time

Job summary

ENDEAVORS in Hawaii seeks an enthusiastic Customer Service Assistant to handle front desk duties, answer multi-line phone inquiries, and warmly welcome visitors. You will route calls, schedule appointments, and support multiple departments with accurate information.

A high school diploma and 3–5 years in a related role are required, along with strong communication and organizational skills. The role requires reliability to maintain a professional, friendly lobby, manage deliveries, and assist

Qualifications

• High school diploma or equivalent and 3-5 years related experience.
• Experience: 3-5 years administrative/clerical work; 5+ years preferred; 2-3 years supervisory preferred; 2-3 years in a customer service environment preferred.

Responsibilities

• Answer a multi-line telephone system promptly and professionally.
• Route incoming calls to the appropriate party.
• Ensure messages are complete, accurate and transmitted.
• Screen calls when requested.
• Schedule appointments and coordinate meetings.
• Welcome and greet visitors in a friendly, professional manner.
• Maintain a neat, welcoming front desk and lobby.
• Receive and sign for deliveries; direct visitors.
• Demonstrate exceptional customer service in all interactions.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Job description

ENDEAVORS in Hawaii seeks an enthusiastic Customer Service Assistant to handle front desk duties, answer multi-line phone inquiries, and warmly welcome visitors. You will route calls, schedule appointments, and support multiple departments with accurate information.

A high school diploma and 3–5 years in a related role are required, along with strong communication and organizational skills. The role requires reliability to maintain a professional, friendly lobby, manage deliveries, and assist