Front Desk & Customer Experience Specialist

Gabrielli Truck Sales Ltd.; Hicksville, Northern (NY, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Gabrielli Truck Sales Ltd. in Hicksville, NY is seeking a front-desk receptionist/clerical support to greet showroom visitors, answer inquiries, and route calls. The role includes data entry into a prospect tracking system and weekly reporting, with clerical support for the F&I manager.

The position requires a high school diploma and strong communication skills, plus basic math ability to handle daily data tasks in a dealership environment.

Qualifications

• Must have strong communication skills and a professional demeanor.
• Ability to greet showroom customers and determine their visit purpose.
• Ability to route calls and take messages accurately.
• Basic math skills for data entry and basic calculations.

Responsibilities

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department and notifies the appropriate person.
• Answers incoming phone calls and routes to the correct department or takes a detailed message.
• Enters data into the prospect tracking system and runs reports weekly.
• Assists the F&I manager with clerical duties and general office tasks.
• Maintains a professional appearance and demeanor in all interactions.

Skills

Communication skills

Customer service

Education

High School Diploma

Job description

Gabrielli Truck Sales Ltd. in Hicksville, NY is seeking a front-desk receptionist/clerical support to greet showroom visitors, answer inquiries, and route calls. The role includes data entry into a prospect tracking system and weekly reporting, with clerical support for the F&I manager.

The position requires a high school diploma and strong communication skills, plus basic math ability to handle daily data tasks in a dealership environment.