Front Desk & Customer Experience Specialist

Napleton Kia; Elmhurst (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid time off

Paid training

Employee discounts

Growth opportunities

Job summary

Napleton Elmhurst Acura/KIA is seeking a Receptionist to join our busy dealership. You will professionally handle incoming calls, greet guests, and direct walk-ins while delivering a friendly, high-quality customer experience.

The role requires at least 1 year of receptionist experience, excellent English communication, basic MS Office skills, and the ability to multitask with minimal supervision. Background check will be conducted as per local regulations. 18+.

Qualifications

• 1+ year of receptionist experience.
• Excellent verbal communication skills and phone etiquette.
• Willingness to undergo a background check in accordance with local laws/regulations.
• 18+ years of age or older to comply with company policy.
• Knowledge of MS Office (Word, Excel, Outlook, Publisher, Power Point).

Responsibilities

• Professionally administer all incoming calls.
• Record any messages and deliver them to the proper individual.
• Ensure phone calls are redirected accordingly.
• Greet guests in a professional, friendly, and hospitable manner.
• Assist the employees of the dealership as needed.
• Perform a variety of clerical duties.
• Order the necessary office supplies.

Skills

Receptionist experience

Verbal communication

Multi-tasking

Customer service

MS Office

Tools

MS Office

Job description

Napleton Elmhurst Acura/KIA is seeking a Receptionist to join our busy dealership. You will professionally handle incoming calls, greet guests, and direct walk-ins while delivering a friendly, high-quality customer experience.

The role requires at least 1 year of receptionist experience, excellent English communication, basic MS Office skills, and the ability to multitask with minimal supervision. Background check will be conducted as per local regulations. 18+.