Front Desk & Customer Experience Specialist

Foxfruit; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Fox Fruit is seeking a professional and welcoming Receptionist to be the first point of contact for customers, visitors, and team members. This role combines customer service, communication, and administrative support in a friendly, organized environment.

The ideal candidate will have strong verbal and written communication skills and a customer-focused demeanor. Prior receptionist or hospitality experience is a plus but not required, with on-site work in Columbus, Ohio.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, professional, customer-focused demeanor.
• Excellent attention to detail and organizational abilities.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Respond to general questions regarding products, services, and company activities.
• Assist customers with routine requests and provide helpful information.
• Maintain an organized and welcoming reception area.
• Receive and organize incoming mail, deliveries, and general correspondence.
• Maintain organized customer and visitor information.
• Support team members with routine administrative and customer service tasks.
• Help coordinate communication between customers and internal team members.
• Represent the company professionally during all interactions.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Customer service

Organization

Time management

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Job description

Fox Fruit is seeking a professional and welcoming Receptionist to be the first point of contact for customers, visitors, and team members. This role combines customer service, communication, and administrative support in a friendly, organized environment.

The ideal candidate will have strong verbal and written communication skills and a customer-focused demeanor. Prior receptionist or hospitality experience is a plus but not required, with on-site work in Columbus, Ohio.