Front Desk & Customer Experience Specialist

Moldlab, Ltd.; Carrollton (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading service provider is seeking a Customer Service & Front Office Coordinator in Carrollton, Texas. This full-time role is perfect for someone who enjoys interacting with clients and keeping things organized. Key responsibilities include greeting customers, packing and shipping, and basic invoicing tasks in QuickBooks. The ideal candidate is friendly, detail-oriented, and able to handle multiple tasks calmly. This entry-level position offers a supportive environment and the chance to grow within the company.

Qualifications

• Strong communication skills and friendly phone voice.
• Organized, reliable, and detail-oriented.
• Comfortable learning QuickBooks invoicing or prior experience.

Responsibilities

• Greet customers and provide outstanding service.
• Pack and ship using Ship Station.
• Answer phone calls and take detailed messages.
• Create invoices in QuickBooks quickly.
• Assist with simple inventory tasks.
• Support the lab team with administrative tasks.

Skills

Friendly communication

Organizational skills

Customer service orientation

Detail-oriented

Tools

QuickBooks

Ship Station

Job description

A leading service provider is seeking a Customer Service & Front Office Coordinator in Carrollton, Texas. This full-time role is perfect for someone who enjoys interacting with clients and keeping things organized. Key responsibilities include greeting customers, packing and shipping, and basic invoicing tasks in QuickBooks. The ideal candidate is friendly, detail-oriented, and able to handle multiple tasks calmly. This entry-level position offers a supportive environment and the chance to grow within the company.