Front Desk & Customer Experience Specialist

Purdy Hyundai; Broken Arrow, Northern (OK, KY); Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Competitive Compensation

401(k) with company-match

Paid-time-off (PTO)

Job summary

Purdy Hyundai in the United States is seeking a motivated receptionist to deliver a welcoming, professional, and hospitality-driven experience for customers, employees, and visitors. The role serves as a central communication point supporting administrative coordination, customer service, and daily operations aligned with our standards and values.

You will greet guests, answer calls, assist with dealership inquiries, and maintain an organized front desk.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative, customer service, hospitality, or dealership experience preferred; or an equivalent combination of education and experience.

Responsibilities

• Greet customers, vendors, and visitors promptly and professionally upon arrival.
• Answer and direct incoming phone calls in a courteous, efficient, and professional manner.
• Assist customers with general dealership inquiries and direct them to appropriate personnel or departments.
• Maintain a welcoming, organized, and professional reception and customer-facing environment.
• Support a positive customer experience through responsive communication and hospitality-focused service.
• Assist with administrative tasks including filing, recordkeeping, scanning, data entry, and document organization.
• Support scheduling, communication, and operational coordination activities as assigned.
• Maintain accurate records and assist with dealership administrative processes.
• Monitor office supply needs and notify leadership regarding operational or administrative concerns.
• Collaborate effectively with dealership personnel to support daily operational needs.
• Maintain professionalism and confidentiality when handling customer, employee, and dealership information.
• Support dealership standards related to professionalism, customer care, and workplace conduct.
• Maintain a professional appearance, positive attitude, and strong attendance record.
• Participate in meetings, training, and development opportunities as assigned.
• Contribute to a collaborative and team-oriented workplace culture.

Skills

Customer service

Communication

Teamwork

Professionalism

Education

High School Diploma or equivalent

Job description

Purdy Hyundai in the United States is seeking a motivated receptionist to deliver a welcoming, professional, and hospitality-driven experience for customers, employees, and visitors. The role serves as a central communication point supporting administrative coordination, customer service, and daily operations aligned with our standards and values.

You will greet guests, answer calls, assist with dealership inquiries, and maintain an organized front desk.