Front Desk & Customer Experience — Path to Sales

Queensboro Toyota; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Queensboro Toyota in New York is seeking an automotive receptionist with excellent customer service skills to grow into an expanding role supporting sales.

This position handles incoming calls, greets guests, routes to appropriate departments, and assists the sales team. Candidates must be professional, punctual, and able to maintain accurate records.

Join a team that values a winning attitude and growth opportunities.

Qualifications

• Excellent communication and customer service skills.
• Outgoing, positive demeanor with professional presentation.
• Punctual and able to handle schedule flexibility.
• Clean driving record and valid driver's license.
• Pass background check and drug test.
• Maintain a professional appearance at all times.

Responsibilities

• Answering dealership group phones.
• Greeting and receiving prospects and customers.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
• Working cooperatively with the sales team.
• Updating customer records.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Types memos, correspondence, reports, and other documents.
• Assisting in scheduling and confirming sales appointments.
• Assisting in the dealer exchange of vehicle process.
• Participating in customer satisfaction process.
• Participate in customer retention process.

Skills

Excellent communication skills

Outgoing and positive demeanor

Professional presentation

Punctual with schedule flexibility

Clean driving record and valid driver

Pass background check/drug test

Maintains a professional appearance

Job description

Queensboro Toyota in New York is seeking an automotive receptionist with excellent customer service skills to grow into an expanding role supporting sales.

This position handles incoming calls, greets guests, routes to appropriate departments, and assists the sales team. Candidates must be professional, punctual, and able to maintain accurate records.

Join a team that values a winning attitude and growth opportunities.