Front Desk & Customer Experience Associate (Paid Training)

Surib; Washington (District of Columbia); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service and administ

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Surib in Washington, DC is seeking an entry-level Receptionist to greet customers and visitors, answer questions, and support daily office activities. The role emphasizes a friendly, professional demeanor and reliable, organized support to the team.

You will handle calls, help coordinate appointments, and maintain an organized reception area while representing the company professionally. Training and development opportunities are provided as part of the role.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Customer-focused attitude.
• Strong organizational and time management abilities.
• Excellent attention to detail.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Experience in receptionist or customer service is a plus but not required.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Serve as the first point of contact for general inquiries.
• Answer incoming calls and direct questions to the appropriate team member.
• Provide helpful information about products, services, and company activities.
• Maintain a clean, organized, and welcoming reception area.
• Assist with scheduling appointments and routine office activities.
• Receive and organize mail, deliveries, and general correspondence.
• Maintain accurate visitor and customer information.
• Support customer follow-ups and communication activities.
• Assist team members with general administrative and customer service tasks.
• Help coordinate communication between customers and office staff.
• Organize office materials and supplies as needed.
• Represent the company professionally during all customer interactions.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Time management

Attention to detail

Phone etiquette

Customer service

Reliability

Education

High school diploma

Job description

Surib in Washington, DC is seeking an entry-level Receptionist to greet customers and visitors, answer questions, and support daily office activities. The role emphasizes a friendly, professional demeanor and reliable, organized support to the team.

You will handle calls, help coordinate appointments, and maintain an organized reception area while representing the company professionally. Training and development opportunities are provided as part of the role.