Front Desk & Customer Experience Associate

Hennessympg; Roswell, Northern (GA, KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Hennessy Porsche North Atlanta is seeking a friendly receptionist to be the front-line for the dealership, greeting guests and routing calls to the appropriate departments. You will provide administrative support to sales and service teams, and help maintain an organized, welcoming showroom environment.

The role emphasizes excellent communication, multitasking in a high-volume setting, and strong organizational skills.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task.
• Previous customer service or administrative experience in a high volume environment.
• Strong organizational skills and interpersonal skills.
• Submit to a background and drug screen.

Responsibilities

• Answer incoming calls in a courteous and professional manner.
• Direct calls to the appropriate department or person.
• Take accurate messages when the appropriate employee is unavailable.
• Greet customers as they enter the dealership showroom and direct them to the appropriate department or person.
• Provide administrative support to the sales and service teams as needed.
• Maintain an organized, clean, and safe work area.
• Participate in required training
• All other duties as assigned.

Skills

Customer service

Administrative support

Communication

Organization

Multi-tasking

Job description

Hennessy Porsche North Atlanta is seeking a friendly receptionist to be the front-line for the dealership, greeting guests and routing calls to the appropriate departments. You will provide administrative support to sales and service teams, and help maintain an organized, welcoming showroom environment.

The role emphasizes excellent communication, multitasking in a high-volume setting, and strong organizational skills.