Front Desk & Customer Experience Assistant

Exelare; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Exelare seeks a dependable Front Office Assistant to support daily office activities and provide a welcoming experience for customers, visitors, and team members. This entry-level role is ideal for someone who is organized, approachable, and eager to develop administrative and customer service skills.

You will greet guests, handle inquiries, assist with scheduling, manage mail and documents, and help keep the front office tidy and efficient.

Qualifications

• High school diploma or equivalent requested.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused demeanor.
• Strong organizational and time management abilities.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and dependable.
• Previous front office, administrative, receptionist, customer service, retail, or hospitality experience is a plus but not required.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Answer incoming calls and direct inquiries to the appropriate team member.
• Respond to general questions and provide helpful information.
• Assist customers with routine requests and follow-ups.
• Maintain a clean, organized, and welcoming front office area.
• Assist with scheduling and coordinating routine office activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain organized visitor, customer, and office information.
• Support team members with general administrative and customer service tasks.
• Help coordinate communication between customers and office staff.
• Assist with organizing office materials and supplies.
• Help ensure daily front office activities run smoothly.

Skills

Communication

Interpersonal

Organization

Time management

Attention to detail

Reliability

Adaptability

Customer service

Education

High School Diploma

Job description

Exelare seeks a dependable Front Office Assistant to support daily office activities and provide a welcoming experience for customers, visitors, and team members. This entry-level role is ideal for someone who is organized, approachable, and eager to develop administrative and customer service skills.

You will greet guests, handle inquiries, assist with scheduling, manage mail and documents, and help keep the front office tidy and efficient.