Customer-Driven Insurance Front Desk Specialist

State Farm Agent; Blairsville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Job summary

State Farm Agent in Blairsville, GA is seeking a friendly Receptionist to greet customers, manage calls and appointments, and support the office team in daily operations. The role emphasizes excellent customer service, basic computer tasks, and opportunities to discuss insurance options with clients.

Experience in receptionist or customer service helps, along with strong communication and organizational skills.

Qualifications

• Prior experience as a receptionist or in customer service is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Willingness to engage in sales conversations with clients.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide friendly customer service and follow up on client needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in Blairsville, GA is seeking a friendly Receptionist to greet customers, manage calls and appointments, and support the office team in daily operations. The role emphasizes excellent customer service, basic computer tasks, and opportunities to discuss insurance options with clients.

Experience in receptionist or customer service helps, along with strong communication and organizational skills.