Front Desk & Customer Care Specialist – Insurance

Bethinsurance; Stroudsburg (Monroe County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Beth Moloughney - State Farm Agent in Stroudsburg, PA is seeking a Receptionist to greet customers, manage schedules, and maintain records. This role supports a dynamic team focused on delivering personal insurance service and sales opportunities.

Ideal candidates are organized, detail-oriented, and eager to learn within the insurance industry. The position offers on-site work, competitive pay, and advancement potential within State Farm’s local agency network.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Beth Moloughney - State Farm Agent in Stroudsburg, PA is seeking a Receptionist to greet customers, manage schedules, and maintain records. This role supports a dynamic team focused on delivering personal insurance service and sales opportunities.

Ideal candidates are organized, detail-oriented, and eager to learn within the insurance industry. The position offers on-site work, competitive pay, and advancement potential within State Farm’s local agency network.