Receptionist - State Farm Agent Team Member

Kathylwall; Dallas, Northern (TX, KY); Hybrid; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Kathy Wall - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Dallas, TX. The role focuses on welcoming customers, handling calls, scheduling, and maintaining records while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry. Training, advancement opportunities, and benefits are provided.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Comfortable with sales conversations and meeting customer needs.

Responsibilities

• Greet customers in person and by phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and current customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Dallas - TX

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

ROLE DESCRIPTION

Kathy Wall - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.