Front Desk & Customer Care Specialist | Flexible Schedule

Kim Holland - State Farm Agent; Hayward (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kim Holland - State Farm Agent in Hayward, California, is seeking a Receptionist to join their insurance team. The ideal candidate will thrive in a supportive environment, demonstrating strong communication and organizational skills.

This role includes greeting customers, managing appointments, and engaging in sales conversations. Competitive salary and benefits are offered, with opportunities for advancement in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Kim Holland - State Farm Agent in Hayward, California, is seeking a Receptionist to join their insurance team. The ideal candidate will thrive in a supportive environment, demonstrating strong communication and organizational skills.

This role includes greeting customers, managing appointments, and engaging in sales conversations. Competitive salary and benefits are offered, with opportunities for advancement in the insurance industry.