Front Desk Receptionist & Customer Relations Pro

State Farm Agent; Hillsborough Township (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

A leading insurance agency in Hillsborough Township, NJ is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service. The role involves managing customer interactions, scheduling appointments, and supporting administrative tasks. Ideal candidates have experience in customer service, strong communication skills, and basic computer proficiency. The position offers a competitive salary between $42,000 and $65,000, along with benefits such as health insurance, 401(k) matching, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic proficiency in computer skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage customers in conversations to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Hillsborough Township, NJ is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service. The role involves managing customer interactions, scheduling appointments, and supporting administrative tasks. Ideal candidates have experience in customer service, strong communication skills, and basic computer proficiency. The position offers a competitive salary between $42,000 and $65,000, along with benefits such as health insurance, 401(k) matching, and opportunities for advancement.