Front Desk & Customer Care Coordinator

Andy Ottney; Dublin, Northern (OH, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Incentive bonus upon licenses

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Health insurance

Job summary

State Farm Agent in Dublin, OH is seeking a full-time Receptionist to warmly greet clients, handle calls, schedule appointments, and manage basic administrative tasks.

The ideal candidate has receptionist or customer service experience, strong communication and organizational skills, and is comfortable discussing insurance options. This role offers a competitive salary, bonus possibilities, health insurance, paid time off, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries, billing, payments and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in Dublin, OH is seeking a full-time Receptionist to warmly greet clients, handle calls, schedule appointments, and manage basic administrative tasks.

The ideal candidate has receptionist or customer service experience, strong communication and organizational skills, and is comfortable discussing insurance options. This role offers a competitive salary, bonus possibilities, health insurance, paid time off, and opportunities for advancement.