Front Desk & CSI Coordinator — KPI Reports & Admin Growth

Ztautogroup; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Ztautogroup in Houston, Texas, is seeking an Office Assistant & CSI Coordinator who will serve as the first point of contact for clients, vendors, and visitors. This role combines front-office duties with special project responsibilities, aiming to deliver exceptional client experiences.

The ideal candidate will have 1–2 years of relevant experience, possess strong organizational skills, and be proficient in Microsoft Office. The position provides opportunities for professional growth in a dynamic environment.

Qualifications

• Minimum 1–2 years of experience in a receptionist, administrative assistant, or customer service role.
• Experience in an automotive dealership or related industry is a plus.
• Prior experience with CRM systems or customer feedback platforms preferred.

Responsibilities

• Greet and welcome clients, guests, and visitors in a warm, professional manner.
• Manage office operations including scheduling and office supply inventory.
• Prepare regular administrative KPI reports and present findings to management.

Skills

Exceptional verbal and written communication skills

Strong organizational and multitasking abilities

Proficient in Microsoft Office Suite

Detail-oriented with strong follow-through

Education

Associate’s or Bachelor’s degree

Tools

CRM systems

Job description

Ztautogroup in Houston, Texas, is seeking an Office Assistant & CSI Coordinator who will serve as the first point of contact for clients, vendors, and visitors. This role combines front-office duties with special project responsibilities, aiming to deliver exceptional client experiences.

The ideal candidate will have 1–2 years of relevant experience, possess strong organizational skills, and be proficient in Microsoft Office. The position provides opportunities for professional growth in a dynamic environment.