Front Desk Coordinator - Washington, MO

The Joint Chiropractic; Washington (MO); On-site; USD 20,664 - 27,552; Part time

Job summary

The Joint Chiropractic is seeking a part‑time team member to provide world‑class service to patients while driving memberships across three clinics, mainly Brentwood and Washington.

The role emphasizes a proactive, sales‑oriented mindset with strong customer service, phone and computer skills. Flexible 15‑25 hours per week, with compensation of $15–$20 per hour plus bonus potential.

Qualifications

• Must have a high school diploma or GED.
• At least one year of sales experience.
• Strong phone and computer skills.
• Ability to multitask in a fast-paced environment.
• Excellent customer service and communication skills.
• Experience in marketing or sales is a plus for supporting multiple clinics.
• Able to stand or sit for long periods and lift up to 50 lbs.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival and check them in.
• Answer phone calls and re-engage inactive members.
• Stay updated on membership options, packages and promotions.
• Recognize and support team goals, creating positive relationships.
• Maintain clinic cleanliness and workspace organization.
• Confidently present and sell memberships and visit packages.
• Report member concerns to management and follow policies.
• Show willingness to learn and grow, accepting constructive criticism positively.
• Strong office management or marketing experience is a plus.
• Uphold core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

Skills

Sales experience

Customer service

Phone skills

Computer skills

Marketing experience

Education

High school diploma

Job description

Job Overview

Part‑time position – flexible 15‑25 hours per week, Monday to Friday. Competitive pay $15‑$20 per hour plus bonus potential.

We are looking for a goal‑oriented, self‑motivated and proactive individual with a passion for health and wellness and a love of sales to join our team at The Joint Chiropractic. Provide world‑class service to patients and help grow our clinics.

Qualifications & Skills

• Driven to climb the company ladder.
• Possess a winning attitude.
• High school diploma or equivalent (GED).
• Strong phone and computer skills.
• At least one year of previous sales experience.
• Experience with administrative multitasking, professionalism, organizational skills, high‑level customer service and communication capabilities.
• Ability to prioritize and perform multiple tasks.
• Strong customer‑service orientation and ability to communicate effectively with members and patients.
• Experience in marketing or sales is preferred as the role supports 3 clinics, mainly Brentwood and Washington.
• Ability to stand or sit for long periods and lift up to 50 lbs.

Essential Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival and check them in for the chiropractor.
• Answer phone calls and re‑engage inactive members.
• Stay updated on membership options, packages and promotions.
• Recognize and support team goals, creating and maintaining positive relationships with team members.
• Maintain clinic cleanliness and workspace organization.
• Confidently present and sell memberships and visit packages.
• Report member concerns to management and follow policies, procedures and direction.
• Show willingness to learn and grow, accepting constructive criticism positively.
• Strong office management or marketing experience is a plus.
• Uphold core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.