Front Desk Coordinator - Warm, Organized Pediatric Office

Sunny Pediatric Services; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive hourly pay

Performance-based bonuses

Job summary

Sunny Pediatric Services in Tallahassee is seeking a friendly Front Desk Coordinator to be the first face families meet. You will check patients in and out, collect co-pays, answer phones, and keep the reception area welcoming.

You will manage daily scheduling, confirm appointments, handle cancellations and make-up appointments, and relay schedule changes to families and the clinical team. As the point of contact for new inquiries, you will explain services, gather intake paperwork, coordinate

Qualifications

• Experience in a medical or pediatric office preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Comfortable learning scheduling and office software.
• Warm, patient, and professional demeanor with children and caregivers.

Responsibilities

• Greet families and check patients in/out for appointments.
• Collect co-pays and balances at visit.
• Answer phones and respond to inquiries.
• Manage daily/weekly appointment calendar; confirmations and reminders.
• Process cancellations and coordinate make-up appointments.
• Coordinate with clinical team for initial evaluations.
• Explain services to prospective families and schedule intake.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Scheduling software familiarity

Tools

EMR system

Phone system

Job description

Sunny Pediatric Services in Tallahassee is seeking a friendly Front Desk Coordinator to be the first face families meet. You will check patients in and out, collect co-pays, answer phones, and keep the reception area welcoming.

You will manage daily scheduling, confirm appointments, handle cancellations and make-up appointments, and relay schedule changes to families and the clinical team. As the point of contact for new inquiries, you will explain services, gather intake paperwork, coordinate