Front Desk Coordinator — Resident Care

Warroad Senior Living Center; Warroad (MN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Health Savings Account

Flexible Spending Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Scholarships

Job summary

Warroad Senior Living Center is seeking a friendly receptionist to join our front desk team. You will greet residents and visitors, answer calls, manage mail and scheduling, and support daily office operations with accuracy and professionalism.

The role requires a high school diploma and customer service experience. You will collaborate with nursing, HR, and administrative staff to ensure smooth daily operations and resident well-being.

Qualifications

• High school diploma required.
• Prior experience in a customer service based role.
• Proficiency in computer knowledge.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks.

Responsibilities

• Carry out daily assignments accurately and on time.
• Answer phones in a courteous and professional manner.
• Screen calls to route to the correct person or department.
• Monitor resident funds and enter activity into PCC for tracking.
• Assist with resident financial and mail issues.
• Handle company mailings, shredding, copy projects and manual binding as needed.
• Assist with filing and making copies.
• Mail out A/P checks and Business Office correspondence.
• Responsible for monitoring and handling postage and faxes.
• Maintain the petty cash box in the reception area.
• Perform weekly inventory of office supplies and order as necessary.
• Organize, distribute and file office supplies as received.
• Sort and distribute mail to residents and staff.
• Assist in scheduling conference rooms and meeting spaces.
• Coordinate with nursing and social services for scheduling appointments and transport.

Skills

Customer service

Computer skills

Attention to detail

Communication

Multitasking

Education

High school diploma

Job description

Warroad Senior Living Center is seeking a friendly receptionist to join our front desk team. You will greet residents and visitors, answer calls, manage mail and scheduling, and support daily office operations with accuracy and professionalism.

The role requires a high school diploma and customer service experience. You will collaborate with nursing, HR, and administrative staff to ensure smooth daily operations and resident well-being.