Front Desk Coordinator II

Smile Doctors; Katy, Northern (TX, KY); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life insu

Short and long-term disability

401(k) plan

2 weeks paid time off in your first

Holidays

Brace discounts for you and family

Job summary

Hanis and Berriche Orthodontics in Katy, TX seeks a Front Desk Coordinator II to greet patients, manage schedules, verify insurance, and support the front office.

This role requires at least two years in a front desk or admin role, strong communication, and a team-first attitude. We offer comprehensive benefits and opportunities to grow.

Qualifications

• Minimum of two years experience as front desk or in a people-facing administrative role.
• Bilingual a plus, but not required.
• Excellent communication and interpersonal skills.
• Ability to establish and maintain good working relationships with patients and coworkers.

Responsibilities

• Greet visitors and determine the nature of their visit.
• Answer phones, screen calls, and route messages.
• Check-in patients and collect information for first visits.
• Verify insurance details and resolve issues with coverage.
• Schedule appointments and manage reminders.
• Process payments and update patient records.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Education

High School Diploma

Tools

Scheduling software

Job description

## Front Desk Coordinator IIApplylocations: Katy, TXtime type: Full timeposted on: Posted Todayjob requisition id: JR100467Looking for a career that makes you smile?Hanis and Berriche Orthodontics is seeking a **Front Desk Coordinator** to join our growing team.**How you’ll make us better:**Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Notifies clinicians of patient arrival and readiness* Makes appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* Verifies insurance information, investigates any issues, and works towards a resolution* Makes changes to the patient schedule as necessary* Presents contracts to patients, coordinates payment arrangements and/or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone* Consistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatment* Communicates office supply requirements to the Practice Director for monthly supply order**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Ability to establish and maintain good working relationships with patients and coworkers* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* Minimum of Two (2) years Experience as Front Desk or People Facing Administrative* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Hanis and Berriche Orthodontics?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*