Front Desk Coordinator

Smile Doctors; Clarksville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Insurance (medical/dental/vision)

Disability

401(k)

PTO

Braces discounts

Job summary

Smile Doctors is seeking a Front Desk Coordinator II in Clarksville, TN to join our growing dental team. You will warmly welcome patients, verify appointments and insurance, answer calls, route inquiries, and support the front desk with accurate data entry.

If you excel at friendly communication, multitasking, and teamwork, you will fit right in. The role offers competitive pay and benefits, including insurance options and PTO, plus opportunities to grow with a people-first culture at Smile

Qualifications

• High School Diploma or equivalent required.
• 6 months as Front Desk Coordinator I at Smile Doctors.
• Bilingual a plus, but not required.

Responsibilities

• Greets and receives customers, determines nature of visit, and notifies team members.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in patients on first visit and collects required information.
• Verifies insurance information, investigates issues, and works toward a resolution.
• Presents contracts to patients and coordinates payment arrangements.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or equivalent

Job description

## Front Desk CoordinatorApplylocations: Clarksville, TNtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100378Looking for a career that makes you smile?Smile Doctors is seeking a **Front Desk Coordinator II** to join our growing team.**How you’ll make us better:**Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Notifies clinicians of patient arrival and readiness* Makes appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* Verifies insurance information, investigates any issues, and works towards a resolution* Makes changes to the patient schedule as necessary* Presents contracts to patients, coordinates payment arrangements and/or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone* Consistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatment* Communicates office supply requirements to the Practice Director for monthly supply order**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Ability to establish and maintain good working relationships with patients and coworkers* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* Six (6) months as a Smile Doctors Front Desk Coordinator I* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Smile Doctors?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*