Front Desk Coordinator II

Smile-Doctors; Katy (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision and life 보험

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Hanis and Berriche Orthodontics in Katy, Texas is seeking a Front Desk Coordinator to join our growing team. You will greet patients, determine the nature of visits, route calls, and manage front office operations to ensure a smooth patient experience.

The ideal candidate has at least two years of front desk or administrative experience, excellent communication skills, and a friendly, patient-first attitude.

Qualifications

• High School Diploma or equivalent required.
• Minimum of two years experience as Front Desk or People-Facing Administrative.
• Bilingual a plus, but not required.
• Excellent communication and interpersonal skills.

Responsibilities

• Greets and welcomes patients, determines nature of visit, and notifies appropriate team members.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks in and collects information from patients on their first visit.
• Notifies clinicians of patient arrival and readiness.
• Makes appointments for returning patients as necessary.

Skills

Front desk experience

Customer service

Bilingual

Strong communication

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile?Hanis and Berriche Orthodontics is seeking a Front Desk Coordinator to join our growing team.How you’ll make us better:Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.Welcomes visitors to the practice and provides information about clinic featuresAnswers, screens, and routes incoming calls and takes messages as neededChecks-in and collects general information from patients on their first visitNotifies clinicians of patient arrival and readinessMakes appointments for returning patients as necessaryPrints/reprints appointment reminders and school/work excusesVerifies insurance information, investigates any issues, and works towards a resolutionMakes changes to the patient schedule as necessaryPresents contracts to patients, coordinates payment arrangements and/or account resolutionReceives, stores, and delivers shipments and mailTakes payments and posts to accountUpdates charts and patient informationDrives internal marketing initiatives and fosters participation from everyoneConsistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatmentCommunicates office supply requirements to the Practice Director for monthly supply orderYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Ability to establish and maintain good working relationships with patients and coworkersAbility to communicate effectively verbally and in writingAbility to listen and understand information verbally and in writingPrerequisites for success:High School Diploma or equivalent requiredMinimum of Two (2) years Experience as Front Desk or People Facing AdministrativeBilingual a plus, but not requiredThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salaryMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersWhy Hanis and Berriche Orthodontics?We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.This is the perfect opportunity to grow with an expanding organization! Apply today!