Front Desk Coordinator I — Welcoming Patients & Admin

Smile Doctors; Chesapeake (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Paid time off

Paid holidays

Brace discounts

Job summary

Smile Doctors in Chesapeake, VA seeks a Front Desk Coordinator I to greet patients, verify information, schedule visits, and route inquiries. This role drives front-desk operations and supports clinicians with timely communication and patient flow.

You will handle check-in, collect information, process payments, and maintain patient charts, while delivering friendly service. Prerequisites include high school diploma and at least one year of administrative experience; bilingual skills are a plus.

Qualifications

• High school diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine visit type and notify the team.
• Perform various administrative duties and manage patient information.
• Check-in, verify insurance, schedule appointments, and collect payments.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma or equivalent

Job description

Smile Doctors in Chesapeake, VA seeks a Front Desk Coordinator I to greet patients, verify information, schedule visits, and route inquiries. This role drives front-desk operations and supports clinicians with timely communication and patient flow.

You will handle check-in, collect information, process payments, and maintain patient charts, while delivering friendly service. Prerequisites include high school diploma and at least one year of administrative experience; bilingual skills are a plus.