Front Desk & Patient Experience Coordinator

Smile Doctors Affiliate; Chesapeake (VA); On-site; USD 2,066,400 - 2,617,440; Full time

Benefits offered by this job

Medical, dental, vision and life

Short and long-term disability

401(k) plan

2 weeks paid time off

Holidays

Brace discounts

Job summary

Smile Doctors seeks a Front Desk Coordinator I to join our growing team. You’ll greet patients, receive visitors, answer phones, and perform essential administrative duties to help the practice run smoothly. The role requires a High School Diploma and about one year of administrative experience.

Bilingual abilities are a plus, but not required. We offer a competitive salary and benefits package, including medical/dental/vision and life insurance, disability coverage, a 401(k), PTO, holidays, and

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet visitors and route to appropriate team member.
• Answer and screen incoming calls, take messages.
• Schedule appointments and manage calendar.
• Verify insurance information.
• Process payments and update patient charts.
• Coordinate shipments and mail.
• Support internal marketing initiatives.

Skills

Customer service

Communication

Administrative support

Bilingual

Education

High School Diploma

Job description

Smile Doctors seeks a Front Desk Coordinator I to join our growing team. You’ll greet patients, receive visitors, answer phones, and perform essential administrative duties to help the practice run smoothly. The role requires a High School Diploma and about one year of administrative experience.

Bilingual abilities are a plus, but not required. We offer a competitive salary and benefits package, including medical/dental/vision and life insurance, disability coverage, a 401(k), PTO, holidays, and