Front Desk Coordinator - Sterling, VA

The Joint Chiropractic; Sterling (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company in the wellness industry as a Wellness Coordinator, where your passion for health and sales will help you thrive. You will be responsible for educating patients, managing memberships, and providing excellent customer service. This role offers a dynamic and supportive environment where you can grow professionally and make a positive impact on people's lives.

Qualifications

• At least one year of previous sales experience.
• Strong phone and computer skills.

Responsibilities

• Greet members and assist with check-ins for appointments.
• Educate patients on wellness offerings and services.
• Gain memberships to meet sales goals.

Skills

Sales

Customer Service

Communication

Teamwork

Education

High School Diploma or GED

Tools

Point-of-sale Software

Job description

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to our patients, and we invite you to join our caring team. Turn your passion for health and wellness and love of helping people into a rewarding career. We have continually advanced the quality and accessibility of chiropractic care in the wellness industry.

Pay Range: $18-$20/hr Depending on Experience

What we are looking for in YOU and YOUR skillset!

1. Driven to climb the company ladder!
2. Possess a winning attitude!
3. Have a high school diploma or equivalent (GED).
4. Complete transactions using point-of-sale software and ensure all patient accounts are current and accurate.
5. Have strong phone and computer skills.
6. Have at least one year of previous sales experience.
7. Participate in marketing/sales opportunities to attract new patients.
8. Be able to prioritize and perform multiple tasks.
9. Educate patients on wellness offerings and services.
10. Share personal chiropractic experiences and stories.
11. Work cohesively with others in a fun and fast-paced environment.
12. Have a strong customer service orientation and communicate effectively with members and patients.
13. Manage the flow of patients through the clinic in an organized manner.
14. Provide excellent services to members and patients.
15. The Wellness Coordinator's primary responsibility is to gain memberships to meet sales goals.
16. Greet members and patients upon arrival and assist with check-ins for appointments with the chiropractor.
17. Stay updated on membership options, packages, and promotions.
18. Support team goals and foster positive relationships with team members.
19. Maintain the cleanliness and organization of the clinic workspace.
20. Confidently present and sell memberships and visit packages.
21. Keep management informed of member concerns and follow policies and procedures.
22. Willingness to learn and grow professionally.
23. Accept constructive criticism positively and use it as a learning opportunity.
24. Office management or marketing experience is a plus.
25. Able to stand and/or sit for long periods.
26. Able to lift up to 50 pounds.
27. Uphold The Joint Chiropractic’s core values: TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your sole employer. Franchisees are independent business owners who set their own employment terms, including wages and benefits, which may vary.

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As a sales associate, what is the one thing you excel at?*

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