Front Desk Coordinator I

GI Alliance; Old Saybrook (CT); On-site; Full time

Job summary

GI Alliance is seeking a full-time Front Desk Coordinator I for their Old Saybrook Care Center. The role involves providing exceptional patient experiences, managing schedules, and collaborating with the team. Join a top workplace that values its employees and offers competitive pay and benefits.

Benefits

401(k)

Insurance

Paid Time Off

Qualifications

• 3+ years of professional experience in a medical setting.
• Experience with EMR systems preferred.

Responsibilities

• Scheduling visits, confirming appointments, and answering calls.
• Managing electronic messages and alerts.
• Processing insurance authorizations when needed.

Skills

Communication

Problem Solving

Education

High School Diploma or Equivalent

Tools

Epic EMR

Job description

Join to apply for the Front Desk Coordinator I role at GI Alliance

Connecticut GI, a division of GI Alliance, is seeking a full-time experienced Front Desk Coordinator to join our Old Saybrook Care Center. We are the largest gastroenterology practice in Connecticut with 30 Care Centers and growing. Our employees are our foundation, and we are proud to be named a TOP WORKPLACE 8 times! Our team collaborates to provide comprehensive and compassionate care, treating every patient like family. We seek team members who embody this vision.

Reasons to Join CTGI

• Named a Top Workplace 8 Times
• Competitive Pay
• Fast-Growing Practice

Responsibilities

• Providing a Remarkable Patient Experience: scheduling visits, confirming appointments, updating insurance/demographics, answering calls, documenting in Epic EMR.
• Attention to Detail: managing electronic messages and alerts.
• Team Collaboration: answering quick questions using EMR.
• Processing insurance authorizations when needed.
• Monitoring provider schedules, correcting errors.

Qualifications

• High School Diploma or Equivalent.
• Excellent communication skills.
• Strong problem-solving abilities.
• 3+ years of professional experience, including front desk in a medical setting.
• Experience with EMR systems preferred, Epic experience a plus.

Details

• Job Type: Full-time
• Salary: From $18/hour, depending on experience
• Benefits include 401(k), insurance, paid time off, and more.
• Schedule: Monday to Friday, 7:30am – 4:30pm
• Work Location: In person

Additional Requirements

• Minimum 2 years in medical office/front desk/scheduling.
• Entry level (1-4 years) or meet basic job requirements with supervision.
• Knowledge of clinic policies, computer applications, and office equipment.
• Excellent organizational and communication skills.

GI Alliance is an Equal Opportunity Employer and values diversity. All offers are contingent on pre-employment background checks. Applications must be complete to be considered. No phone calls or agencies, please.